FAQ
     
     
     
     
     
     
     
     
     
     
     
     
     
     
 
     
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  Frequently Asked Questions
   
  HOW DO I BOOK?
Contact us and let us know which tour you want to book, for how many and what is the starting date of the tour. We get back to you to confirm the availability and forward you a booking from which you complete and return to us with the booking deposit.

HOW MUCH OF A DEPOSIT DO YOU NEED TO BOOK A TOUR?
Deposit payments of 30% per person are required to confirm a booking, this payment is non refundable. The payment can be made by Visa or Mastercard or by direct bank transfer.

DO YOU HAVE A CANCELLATION POLICY?
Cancellations must be made in writing. The deposit payment is non refundable. The balance of your tour will be deducted one month before the start date of your tour. No refunds are given after balance has been settled. If you cancel the tour within 30 days you will loose the full cost of the tour. No refunds are given for services not used by a trip participant. We strongly recommend that you purchase airfare and tour package insurance with your flight supplier at the time you make the deposit.

WHAT IS THE WEATHER LIKE IN IRELAND?
The Irish weather can be changeable and is often very localised. This means that you may well have a morning of rain and an afternoon of sunshine - and that the weather may be quite different 10 miles away.
Cool days in summer: 10 - 15° C (50 - 60° F).
Warm days in summer: 21 - 27° C (70 - 80° F)
It is a good idea to take layers of clothing with you each day and to change whenever the temperature does. As a general rule, always take rain gear with you and remember that the higher you go, the cooler it gets. Traditionally the peak season for visiting Ireland is in July and August, but don't be put off coming earlier or later in the year, as the weather can be just as good if not better. The chances are that over a week or so in Ireland the weather will be varied, with some good and some not so good days, no matter what the time of the year. Another point to remember is that while it does rain in Ireland, it is not as bad as some people make out - it is quite often "soft rain".

HOW DO I GET TO THE STARTING POINT OF THE TOUR?
Most tours will have a direct bus or train service. Prior to booking your tour, you can check out details on how you can get to the starting point of a tour by checking the timetables for the national bus service on www.buseireann.ie or the private company www.citylink.ie and the national rail service on www.irishrail.ie. Killary Tours can also provide details of taxi services for starting points that need an additional transfer other than bus or rail. The other travel option is to check out car hire. Check out details on our Getting Here page.

HOW HEALTHY AND FIT DO YOU NEED TO BE FOR DOING THE TOUR?
Most tours are active holidays, and require at least moderate fitness levels according to description. Tours may involve 4 - 6 hours walking, or 3 - 5 hours cycling a day. Checking the suitability of each tour can help you to avoid disappointment. Those unaccustomed to activity are advised to take gentle exercise before the tour to fully enjoy the experience. You need to\ advise us of any special medical, physical, or health requirements you may have, or conditions such as diabetes, epilepsy, asthma, disabilities, severe allergies etc. and any medication you may be on prior to arrival.

WHAT IS THE BEST TYPE OF CLOTHING TO BRING FOR A TOUR?
Ireland's climate is mild, frequently damp, highly changeable, with temperatures ranging from 12° to 28° C. We advise that both light and warm clothing is carried, rainwear is essential regardless. Especially for the walking tours, good footwear, i.e. water-proof boots with ankle support are essential. A more detailed list of suggested clothing is enclosed with the tours description once booking has been made.


WHAT KIND OF INSURANCE DOES KILLARY TOURS PROVIDE?

We provide full public liability for guests on our tours, however, we require you to purchase full health insurance, including coverage for repatriation. You will have to provide us with an indication that you have purchased this insurance at the time full payment is made. You can purchase this insurance from your travel agent.

WHAT KIND OF BIKES ARE USED FOR YOUR TOURS AND WHAT EQUIPMENT DO YOUR PROVIDE WITH THEM?
We have two types of bikes available with our cycling tours. We use Standard Touring Bicycles for all our tours and we also have Cannondale Hybrid Bicycles.
The Standard Touring bikes are Alloy 7005 frame with tapered top and down tubes and straight handlebars. They have 700C Airline alloy rims with alloy quick release hubs fitted with road and trail pattern tyres.

The Cannondale bikes are CAAD2 Hybrid frame, handmade in USA. They have TIG-welded chrome-moly fork with straight handlebars. They also have suspension seat post and gel seat.
The Cannondale hybrid bicycles are standard on all our Luxury tours. Guests on all other tours can upgrade to a Cannondale bicycle for an extra charge.

We provide with all bicycles, bicycle helmet, high-visibility belt, water bottle, front handlebar bag, repair kit, pump and lock. We can also provide side panniers if requested, also toe clips and you can bring your own pedals if you wish. The bikes are equipped with back racks but not mud guards. Maps and route description notes are also provided with our cycling tours.

DO I NEED A VISA FOR TRAVELING TO IRELAND?
All visitors to either the Republic or Northern Ireland require valid passport, except British Nationals. Holders of UK passports not born in Great Britain or Northern Ireland should bring their passport. EU Nationals can stay in the Republic of Ireland indefinitely without a visa; travelers from the US, Canada, Australia and New Zealand can stay for three months without a visa in the Republic of Ireland and this can usually be extended by making an application to a local Garda station (police) or in Dublin, go to the Alien Registration Office, Harcourt Street (ph: 01-4755555). Nationals of other countries should contact the Irish Embassy for details about visa Regulations

WHAT IS THE CURRENCY USED IN IRELAND?
The unit of currency in the Republic of Ireland is the Euro written as €. There are 100 cents to €1. Coins come in 1c, 2c, 5c, 10c, 20c, 50c, €1 and €2. Notes come in €5, €10, €20, €50, and €100 (there are €500 notes as well but they are very rare!!). Visa and MasterCard credit cards and debit cards, as well as ATM access cards are widely accepted in the Republic and Northern Ireland and, if you have a personal identification number (PIN) cash withdrawals can be made at ATM machines which can be found in all towns, but possibly not in smaller villages. International money systems, like Cirrus and Plus are linked to ATM’s in the Republic. Check with your bank before traveling to ensure which ATM’s may be applicable and what charges will be incurred for their use. American Express cards and Diner Club cards are not as readily acceptable.

DO I NEED TO BRING A POWER ADAPTOR?
Electricity IS 230V AC in the Republic and 240V AC in Northern Ireland. Plugs are three-pin flat and 2-pin round wall sockets are also found. British electrical appliances will work everywhere. North American appliances require a transformer and a plug adapter. Australian and New Zealand appliance need just a plug adapter.

DO I NEED TO LEAVE A TIP?
When it comes to tipping there are no hard and fast rules. Some restaurants often add a 10 - 15% service charge to the bill. If this is added then you don’t need to leave a tip. However, 10 - 15% is customary if you do decide to tip. In bars and pub restaurants, tipping is not generally necessary although appreciated.

   
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